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Admin Dashboard

Searching, Removing, and Exporting Parent Accounts

To search for a parent account:
  1. Click Dashboard Settings from the Main Menu, then click Parent Dashboard from its sub-menu. The Parent Accounts screen appears.

    Adding Parent Account Screens
  2. Scroll down to the parent email list at the bottom of the Parent Dashboard page.

    Parent Email List Section
  3. Enter the parent or student email address in the Search parents and students... text box.

    Search by Parents and Students

    Tip

    To narrow the search results to parent accounts that have not yet been validated, check the Show Only Accounts That Need Validation option.

  4. Click the Search button to run the search. Any parents matching the criteria are displayed in the parent email list below.

To remove a parent account:
  1. Click Dashboard Settings from the Main Menu, then click Parent Dashboard from its sub-menu. The Parent Accounts screen appears.

    Adding Parent Account Screens
  2. Scroll down to the parent email list at the bottom of the Parent Dashboard page.

    Parent Email List Section
  3. Click the Trash Icon icon in the same row as the parent to remove. A confirmation prompt appears. To remove multiple parents at once, select the checkbox to the left of each parent account, then click the Delete Selected Parents Button button.

    Selected Parents in the Parent Email List
  4. Click Delete parent(s) to remove the account.

    Confirm Deletion Window

Tip

Use the search box to quickly find the parent accounts you want to delete.

Parent accounts can be exported to a CSV file containing all data from the parent email list.

The exported CSV file contains the following information:
  • Parent Email

  • Student Email

  • Status

  • Date of Last Log In

  • Invitation Sent

  • Student Identity Hidden

  • Filtering and History Mode

  • Exception List Changes

To export parent accounts:
  1. Click Dashboard Settings from the Main Menu, then click Parent Dashboard from its sub-menu. The Parent Accounts screen appears.

    Adding Parent Account Screens
  2. Scroll down to the parent email list at the bottom of the Parent Dashboard page.

    Parent Email List Section
  3. Select the checkbox to the left of each parent account to export, then click the Export Selected Button button. The selected accounts are exported to a CSV file.

    Selected Parents in the Parent Email List

    Tip

    The counter to the left of the Item Selected Section button shows the number of parents selected for export.

    Note

    Alternatively, check the Select All on Current Page or Select All option under the Search section to select all parents at once, then click the Export Selected Button button.

    Search by Parents and Students