Access Requests
When a filter in a student’s policy blocks a web page, the Access Denied page appears. Delegates, parents, and teachers can also apply their own restrictions, which block the student the same way.
Students can send an Access Request from the Access Denied page. The policy owner then reviews the request and either allows access to the page or denies it.
Important
Students cannot send an Access Request when a Keyword Filter blocks the page.
Teacher - When a class policy or the class’s URL lists block the page during an active class.
Administrator and delegates - When the student’s in-school policy blocks the page. Delegates receive requests from students in their delegated organizational units.
Parent - When parent filtering blocks the page while the student is out of school.
To access the Access Requests page, click Content Filtering from the Main Menu, then click Access Requests from its sub-menu. The page shows all pending requests from your students.
Access Requests must be activated on the Admin Dashboard before students can request access to a blocked page.
Important
Activating Access Requests replaces every custom access denied page with the default page. The feature works only when the default page is in use.
To activate Access Requests, click ON. To deactivate them, click OFF.
You can turn off Send to Teacher, Send to Delegate, or Send to Parent to stop that role from receiving requests. When a role is turned off, students blocked by that role’s restrictions do not see the option to send a request. Requests for blocks imposed by administrators are not affected.
Note
The role toggles are turned on by default, so teachers, delegates, and parents receive requests unless you turn them off.
You can also enable email notifications for incoming requests. Click Switch ON to Receive Email Notifications to turn notifications on, and click it again to turn them off. When notifications are on, Blocksi emails every address on the recipient list each time a student submits an Access Request.
To add a recipient, type their email address in the Input email for notifications text box, then click the 
button. To review and manage the full list, click the 
button. The Access Requests Recipients window opens.
When a student submits an Access Request, it appears in the Access Requests table.
Student - The student's email address and their location.
Website - The URL the student tried to access.
Reason - The reason the student selected: Educational Purpose, Teacher Request, Parent Request, or Other.
Action - The available actions for the request.
Locate the request in the Access Requests table, then click one of the following icons in the Action column:
Icon | Action | Description |
|---|---|---|
| Open URL | Opens the requested page so you can review its content before deciding. |
| Allow | Adds the requested URL as an allowed entry to the Exception List of the policy that blocked the page, and removes the request from the table. |
| Deny | Denies the request and removes it from the table. |
Tip
To allow or deny several requests at once, select the checkbox next to each request, then click the 
or 
button.