Admins and Delegates can block students from accessing a web page for several reasons.
When students encounter a page blocked by a keyword in a keyword filter, the following screen appears.
This screen provides the student with the keyword filter ID and the number of the keyword in that filter.
Students may also be blocked by other content filtering types; for example, an exception list, which may be referred to as a block list. In this case, the student sees the following screen.
When students encounter a blocked page they can click the send a request button to request access to the page. When they do, the following choices appear, as shown in the screen below.
Students must select the reason they need access to the page.
The student can also click the here link at the bottom of the page to request a re-evaluation of the Website category. When they do, the following screen appears.
The student then suggests a category from the drop-down list and clicks the SEND RE-EVALUATION REQUEST button. A request is sent to the school administrator for possible re-categorization of the website URL.
You must activate access requests before they can be used.
To activate access requests
Click Content Filtering from the Main Menu and then click Access Requests from its sub-menu. The Access Requests screen appears.
Click the ON button to the right of Access Requests. A confirmation prompt appears.
Click OK to activate the requests.
You can deactivate access requests when you no longer need them.
Click the OFF button to the right of Access Requests. A confirmation prompt appears.
Click OK to deactivate the requests.
You must enable email notifications to receive emails about access requests.
To enable email notifications
Click Content Filtering from the Main Menu and then click Access Requests from its sub-menu. The Access Requests screen appears.
Click the Switch ON to Receive Email Notifications button to turn it blue. This enables the notifications and the Emails disabled label changes to Input email for notifications. A confirmation prompt appears.
Click OK to enable the notifications.
You can disable email notifications when you no longer need them.
To disable email notifications
Click the Switch ON to Receive Email Notifications button to turn it gray. This disables the notifications and the Input email for notifications label changes to Emails disabled. A confirmation prompt appears.
Click OK to disable the notifications.
Add recipients to be notified when an access request occurs.
To add a recipient
Click Content Filtering from the Main Menu and then click Access Requests from its sub-menu. The Access Requests screen appears.
Type the recipient’s email in the Input email for notifications text box.
Click Add New Email. A confirmation prompt appears.
Click OK to add the recipient. The recipient is added to the list of recipients to receive notifications.
Note
You can also click the View All Emails link to open the Access Requests Recipient window and add the recipient from there.
Click the Update Policies on All Clients button on the Action Bar.
You can delete recipients from access request notifications.
To delete a recipient from access request notifications
Click the View All Emails link. The Access Requests Recipients window opens.
Note
If access requests are inactive, the View All Emails link is disabled.
Locate the recipient to delete, and click the Remove link to the right of the email. A confirmation prompt appears.
Click OK to delete the recipient from the list.
Click Close to close the window.
Click the Update Policies on All Clients button on the Action Bar.
You can view access request recipients.
To view access request recipients
Click Content Filtering from the Main Menu and then click Access Requests from its sub-menu. The Access Requests screen appears.
Click the View All Emails link. The Access Requests Recipients window opens.
Note
If access requests are inactive, the View All Emails link is disabled.
When you have finished reviewing the recipients, click Close to close the window.
When a student requests access to a blocked page, you can either allow access to the page or deny the request.
To allow an access request
Click Content Filtering from the Main Menu and then click Access Requests from its sub-menu. The Access Requests screen appears.
Locate the request that you want to allow in the All Requests section.
Click the
icon to the right of the request. A confirmation prompt appears.Click OK to allow the request. The request is removed from the list and added to the exception list.
Locate the request that you want to deny in the All Requests section.
Click the
icon to the right of the request. A confirmation prompt appears.Note
You can also select individual requests or select the Select All checkbox to select all requests. After selecting the requests, click the Delete Selected button. A confirmation prompt appears.
Click OK to deny the requests. The requests are removed from the list.